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GBC Bank Debit Cards are changing to Visa!

In an effort to always provide valuable financial tools and benefits, we’re transitioning our debit cards from MasterCard to Visa.

As the transition approaches, we will post updates to this page. Stay tuned for more details and be on the lookout for your new Visa debit card.

What this change means for you

Your new Visa card should have already arrived.

  • This new Visa debit card will replace your current card and should be activated as soon as you receive it
  • Once used, your current card will no longer work
  • Your current card will be automatically disabled June 12, even if you do not activate your new Visa card.

What will change

  • Your card number, expiration date, PIN and security code
  • You’ll need to update your card information for recurring payments like utilities, streaming services and other regular bills that are paid automatically from your debit card

What will stay the same

  • Your basic account terms
  • Our commitment to your security and satisfaction

New Features!

  • Contactless Chip Card technology – Allows Tap-to-Pay transactions at any merchant that accepts contactless payments
  • Surcharge free ATM Network – Visa Plus Alliance ATM Network can be used surcharge free
  • New card activation and PIN management system

FAQs

Q: Why will I be receiving a new card?

A: We’re transitioning our debit cards from MasterCard to Visa, which provides many valuable features and benefits. We hope you’ll enjoy the enhanced services of your new Visa card.


Q: When will I receive my new card?

A: By now, you should have received your new Visa card (If you have not received your card, please contact us!) This new Visa card will replace your current, MasterCard debit card.


Q: How will I activate my new card?

A: Your new Visa debit will have a sticker with a toll-free number. Call from the phone number we have on file for you and your card will be activated. You will be given an option to set up your preferred PIN. If you call from an unrecognized number, you will complete a verification process to continue activation. We can also activate your card and change your PIN at any of our branch locations.


Q: What if I am out of town?

A: If you receive your new card before you leave, please activate it and use the new Visa debit card. If you leave prior to receiving the new card and are not going to be back for an extended period, please contact a bank Customer Service Representative to make other arrangements.


Q: Will the Fraud Center still monitor my transactions for fraud?

A: Yes, you may be contacted by SMS text, email, or automated calling to verify questionable transactions, just as it does today.

  • Confirm Fraud and the card will be shut off (Hot carded) and a new car issued
  • Confirm the transaction is valid and the card will be reactivated


Q: What will happen with automatic/recurring bill payments on my card?

A: Once you receive your new card, you’ll need to provide your new card number, expiration date, and possibly the security code to merchants and service providers who regularly bill this card.


Locating surcharge-free ATMs with your new GBC Bank Visa Debit Card

GBC Bank has teamed up with Visa to provide your new debit card with more financial tools and benefits. With your new Visa debit card, you can use it surcharge-free at various ATMs across the country. Many of these ATM locations are at select GetGo, Costco, Target, CVS and Walgreen stores. And as always, you can continue to use your debit card surcharge-free at all GBC Bank ATMs.

Here are some resources to locate surcharge-free ATMs


Go to Visa's Global ATM Locator website

Visa's ATM locator website let's you search for ATMs near you. To find a surcharge-free ATM, simply add the Plus Alliance ATMs (U.S. only) filter to the search.  The map will now show only surcharge-free ATMs.  You can type a City, Zip code or full address to find surcharge-free ATMs where you are, on your route or close to your destination.

Screenshot of Plus Alliance filter applied to search query on Visa's Global ATM locator website




Look for the Plus Alliance logo on ATM machines

While you can use any Plus ATM, only the Plus Alliance ATMs are surcharge-free!  Watch for the Plus Alliance logo.Plus Alliance Logo

Here is a list of Plus Alliance ATMs in our area


CVS
1233 N State Street
Greenfield, IN 46140

GetGo
6073 W US 52
New Palestine, IN 46163

CVS
10001 E Washington Street
Indianapolis, IN 46229

CVS
5981 W Broadway
McCordsville, IN 46055

CVS
715 E Broadway
Fortville, IN 46040

Target
10202 E Washington Street
Indianapolis, IN 46229

CVS
8935 E 21st Street
Indianapolis, IN 46219


Main Office

1920 N State Street
Greenfield, IN 46140
317 462 1431
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