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Online Security

 

Protecting your NetTeller account information is as important to us as it is to you. That is why the following controls have been put into place.

SSL Protocol - NetTeller access requires you to use a web browser that uses SSL protocol. SSL stands for Secure Socket Layer, which lets one computer verify another's identity to allow secure connections.
   
128 Bit Encryption - To ensure the highest level of security, we require that all users have browsers that support 128 bit encryption. We use the latest encoding technology to ensure that your private information cannot be intercepted. Encryption is a way to rewrite something in code, which can be decoded later with the right "key". When you request information about your accounts, the request is sent encrypted to Greenfield Banking Company. We decode your request and send the requested information back to you in an encrypted format. When you receive the information, it is decoded so that you can read it.
   
Firewalls - A Firewall is a specially programmed computer that connects a local network to the Internet and, for security reasons, lets only certain kinds of messages in and out.
   
PIN Security System - To keep unauthorized individuals from accessing your account by guessing your PIN, we have instituted a PIN security system. If your PIN is entered incorrectly three consecutive times, the user is "locked out" of the system. To get "unlocked", contact our Internet Banking Department during normal business hours and they will be happy to unlock your account and reset your PIN.
   
Automatic Log-Off - If you are logged on to NetTeller but do not perform any activity for 10 minutes, you will not be able to proceed until you "re-log" on to the system.
   
Pseudo Names - We do not pass your account numbers over the Internet. When you use NetTeller you will be able to change the names of your accounts. These pseudo names overwrite your account number so you have easy recognition of your accounts For example, checking, payroll, savings, etc.


Keeping Your Account Information Secure

Although Greenfield Banking Company strives to maintain the highest level of security, your account privacy depends largely on you. Here are several things you can do to keep your account information secure.

Don't reveal your User ID or PIN to anyone else. Your User ID and PIN are designed to protect your banking information, but they will only work if you keep them to yourself.
   
Avoid selecting codes based on personal information or dictionary words.
   
Avoid keeping written records of your codes.
   
You will be required to change your PIN every 90 days.
   
Don't walk away from your computer if you are in the middle of a NetTeller session.
   
Once you have finished your NetTeller session, sign off before visiting other Internet sites.
   
If you notice any suspicious or unusual activity related to any of your accounts, contact us immediately at 317.462.1431, or e-mail us at support@gbcbank.com.
     
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